FAQs

What does itopia do?

itopia Cloud Automation Stack (CAS) is an end-to-end cloud automation, migration, orchestration and management SaaS solution that enables IT administrators to deliver “single click” deployments of remote desktops/apps, graphic workstations, AD-based disaster recovery and virtual servers from Google Cloud Platform (GCP).

What is Desktop as a Service (DaaS)?

DaaS is a way to deliver virtualized, cloud-hosted desktops and applications to end users on any device. DaaS enables companies to reduce costs, increase security and eliminate much of the manual labor required to manage complex, on-premises desktop virtualization and virtual desktop infrastructure (VDI) environments.

How is DaaS different from VDI?

DaaS eliminates the need for on-premises data centers and CapEX spending on hardware by hosting workspaces on cloud infrastructure. VDI typically requires an up-front investment on both of these things in an on-premises data center, plus expensive licenses and highly-skilled technical people to administer extremely complex software. With a software-only DaaS automation, orchestration and management platform, administration is highly simplified and much less expensive.

Why should I move my existing IT infrastructure and desktops to the hyperscale public cloud? What are the best use cases?

There are many reasons why companies should consider migrating to the cloud. By doing so, companies can:

  • Eliminate CapEx on and accelerate hardware/infrastructure refresh cycles
  • Reduce OpEx with automation and centralized management
  • Minimize resource usage costs through pay-as-you-go pricing
  • Boost application and network performance
  • Support multiple office locations
  • Bolster security and regulatory compliance
  • Enable BYOD, and mobile, remote and seasonal/temporary workers
  • Empower professional services businesses to protect sensitive client data
  • Facilitate business growth and improve competitive positioning
  • Become more agile by leveraging highly scalable infrastructure
  • Improve disaster recovery and business continuity
  • Make a seamless transition from PCs to Chromebooks
How does itopia simplify my workflow?

By using itopia’s end-to-end Cloud Automation Stack (CAS) software platform, administrators can deploy, migrate and manage virtual desktops and applications on Google Cloud quickly and easily through a single pane-of-glass. CAS automates the entire process, eliminating the need manually configure and deploy end-user computing environments

How do I keep track of my resources on itopia?

itopia’s dashboard includes activity reports on user accounts, software applications, security groups, shared folders, network data usage, network nodes, and firewall and security settings. There’s also an option to integrate with GCP billing to better understand billing trends.

Why should I use a cloud automation tool for Google Cloud?

Instead of manually configuring and managing cloud infrastructure directly, a cloud automation and orchestration tool makes it simpler and faster to implement and manage a complete IT environments from anywhere. Cloud automation enables organizations to focus on their core business.

How do cloud desktops with itopia save on IT infrastructure costs?

Google Cloud supports “by the minute” pricing and offers several discounts. itopia allows administrators to schedule server uptime during business hours when users need access and configure servers on an as-needed basis to further optimize costs.

How does moving to Google Cloud improve security?

By migrating to Google Cloud’s state-of-the-art infrastructure, organizations can leverage Google’s advanced, world-class cyber security capabilities. Google Cloud’s security team is comprised of over 700 experts.

Is Google Cloud compliant?

Google data centers are compliant with all of the major compliance and data protection standards, including: ISO27001, ISO27017, ISO27018, PCI DSS v3.1, SSAE 16 / ISAE 3402 Type 2 Audits (SOC 1, SOC 2, SOC 3), CSA STAR, HIPAA with Business Associate Agreements (BAAs), GDPR and FedRAMP.

Why choose Google Cloud vs. AWS or Azure?

Google Cloud offers the lowest price, best performance, highest security and lowest latency for remote desktop deployments. In addition, you can save even more by automating server uptime and using our snapshot automation tool for backups. By using snapshots, your only cost is the reduced cost of snapshot storage. In addition, GCP is also the only cloud provider that offers Custom Machine Types, meaning IT administrators can choose whatever combination of RAM and CPU the actually need to further reduce costs

Can cloud automation reduce costs?

Automating deployments and Google Cloud administration can reduce IT infrastructure costs by 200% without increasing labor costs compared to on-premises VDI deployments.

How can I migrate workstations to the cloud?

itopia’s Cloud Automation Stack (CAS) includes itopia’s discovery tool, which automates the inventorying of your old environment and replicates your accounts, security groups, shared folders, and other settings when provisioning cloud desktops. For certain tasks that cannot be automated, such as application installations, itopia will provide you with a task list.

What tool can I use for data migration?

There are several options for data migration like datasync apps, VPN/ robocopy. Google Cloud and itopia also support FTP server setup for data migrations. It’s beneficial for large file transfers or moving scanned data from a workstation to the cloud.

Are snapshots a good substitute for backups?

itopia automates Google Cloud Platform’s Snapshot collection and retention to provide you with a powerful data preservation and backup solution. Snapshots are copies of VM disks taken at the storage block level. They take just a few seconds and consume less computing resources than traditional backups. However, snapshots shouldn’t be viewed as a “substitute” for backups, but an important part of your backup solution. Meaning that apart from snapshots it’s recommended to have file/folder backup in place such as Microsoft Volume Snapshot Service (VSS), also known as Volume Shadow Copy Service.

Can itopia work with my on-premises local environment?

Yes, itopia CAS enables the extension of on-premises Active Directory domains to cloud-based AD environments across multiple GCP regions, zones and sites.

Can I manage my deployment from a mobile device?

Yes, itopia offers its management console on mobile devices that run iOS or Android.

How does Google Cloud help with disaster recovery?

When you move your infrastructure and IT services to Google Cloud, it takes a persistent disk snapshot regularly, including boot volumes. itopia’s cloud management console lets you schedule automated snapshots and ensure that your backups are always retrievable. In addition, itopia enables the extension and replication of on-premises Active Directory domains to GCP-based environments across multiple GCP regions, zones and sites for DR.

Can you use a Google Cloud desktop from a Chromebook?

Using a Chromebook, users can run Windows-based desktops and applications over RDP from a session running on Google Cloud Platform (GCP).

Is itopia beneficial to MSPs?

itopia gives MSPs the ability to secure, control and improve the delivery of end user computing environments, particularly for small- to medium-sized businesses.

How does an MSP know that it’s time to move a client to the cloud?

There are few indicators that it’s a good time to move a client to cloud that include PC refresh, server refresh, multiple offices, remote workers, security requirements, budget cuts, etc. Learn morehere

Are itopia virtual desktops a good fit for mining cryptocurrencies or gaming?

No. itopia virtual desktops are not well suited for cryptocurrency mining or PC gaming.