When Is A Client Ready For Cloud Desktops? The Top 5 Use Cases Every MSP Should Know

Written by Katarina on Jul 06, 2017

The next wave of cloud computing is now underway. No matter what you call it – cloud desktops, virtual desktops, or desktop-as-a-service – now is the time to embrace the trend. Lower public cloud infrastructure costs from the likes of Google, Amazon, and Microsoft, combined with the need for more secure computing, make it the right time to evaluate cloud desktops for your SMB clients.

MSPs that have already embraced the cloud desktop trend are in the catbird seat. Others, perhaps you, may just be getting started on the cloud journey. You likely have lots of questions. What are the use cases? When is a client ready? What are the key pain points? How do you scale this solution? It’s important to identify the right moment to present a cloud desktops solution to your client.

At itopia, we have identified some key indicators that can help you recognize when the time is right for a cloud desktop solution. You can use them during client assessments to build a strong business case. Below we dive deeper into the 5 most common use cases for moving dektops to the cloud.

1. Server or hardware performance is not optimal / hardware refresh is needed

When on-premises hardware is long in the tooth and no longer meeting the needs of the business, it’s the right moment to explain how much can be saved by moving desktops to the cloud. Once the client understands that all the processing takes place in cloud, they will realize there’s no need to purchase expensive new hardware with powerful resources.

2. Client needs better security solution

Let’s take an example of a law firm. A great firewall solution and encryption is a must. They can’t afford losing their clients’ confidential data. Big cloud providers such as Google offer a built-in firewall and client’s own internal network. There’s also a default encryption, all data is encrypted before it’s being written on the disk. With centralized cloud desktops, security and control is greatly improved over the traditional on-premises approach.

3. Client wants to connect multiple offices

Using virtual workspaces makes it easy to connect multiple offices by simply taking advantage of the fact that all the remote employees and office locations connect to the same cloud desktop servers and in same cloud network. No VPNs are needed to connect all the locations and employees. Traditionally, to achieve the same level of secure remote access between on-premises locations, multiple VPN tunnels are needed and the cost of VPN equipment and ongoing management costs go through the roof.

4. Client is serving a remote workforce and BYOD

The “Bring Your Own Device” (BYOD) trend has made it easy for companies to outfit remote employees and contractors who often have their own computers, laptops, and mobile devices. Your clients can embrace the trend and become agnostic on the endpoint device and deliver a secure and reliable workspace from the cloud, to any kind of device. With this approach, employees and contractors have more flexibility and the company saves financial resources. BYOD is one of the many reasons why so many companies are embracing a remote workforce model. These companies are the perfect fit for workspace virtualization. With one solution they can solve the headache of securing the devices and the data, while connecting their employees in one network.

5. Client is looking to reduce the cost of their infrastructure

On-premises servers are becoming an expensive luxury. Server maintenance and management requires personnel, backup and disaster recovery plans, and effective power and cooling schemes. On-premises servers must be powered and kept at constant temperature for optimal performance and to avoid fire hazards. Cooling is getting especially expensive in summer months when the days get hotter and longer. Most businesses don’t realize that there’s better way of doing it with the cloud. On-premises servers can be moved to the cloud and result in lower costs, more resilient operation, and higher levels of uptime and business productivity.